I, hereby, through the Dabur representative, give my informed consent, by providing my name, phone number, email address, and authorizing Dabur’s representative to click, on my behalf on the box, for the Report and to avail the recommendations from Smilo Dental And Medical Services Private Limited (“Smilo”). I understand and agree to the following terms and conditions:

  1. Nature of Virtual Services: to avail the virtual service I/ the Dabur representative on my behalf, will click photos of my teeth on the Dabur devices and through the secured Smilo website  share the same with Smilo, wherein an AI report will be generated regarding the condition of my teeth (“Report”).
  2. I agree and understand that on the Report being generated, I may have the option to be connected with a Practitioner.

    3. “Practitioner” shall mean dental practitioners or other healthcare professionals identified by Smilo.

  3. I understand and agree that information provided by me shall be shared with Dabur group of companies (“Dabur”).
  4. I understand and agree that on my request to connect with a Practitioner information provided by me including the Report generated shall be shared with the Practitioner.
  5. I understand and agree that Smilo may provide  to me, recommendation of dentists, facilities to create appointments, follow-ups and treatments.
  6. I understand, agree and confirm that, in accordance with industry practices, the information I submit through the Dabur representative including the images will be used by Smilo and its affiliates for the development of its platform, products and services and to improve its services and products for to its customers
  7. Limitations: I acknowledge that the Report has certain limitations as compared to an in-person oral health examination. An AI (Artificial Intelligence) based software will perform a virtual examination through pictures clicked by me/ the Dabur representative on my behalf and a professional may not be able to perform a physical examination, take radiographs, or conduct certain diagnostic procedures that are typically part of an in-person visit. The recommendations provided in the Report are based on the information provided by me/ the Dabur representative on my behalf and may be subject to change based on a subsequent in-person examination.
  8. Privacy and Confidentiality: I acknowledge that the service will be conducted using a secure online platform to ensure the privacy and confidentiality of my personal health information. The services will adhere to applicable privacy laws and regulations to protect the confidentiality of the information.
  9. Technology and Technical Issues: I acknowledge that technical issues may arise during the virtual consultation, including but not limited to internet connectivity problems, errors in the report, audio or video disruptions, or interruptions in the virtual consultation. I understand that the Dabur’s representative or Smilo will make reasonable efforts to address these issues but cannot guarantee a completely uninterrupted consultation.
  10. Recommendations and Treatment Planning: I understand that the recommendations and treatment planning provided during the virtual consultation are based on the information I/ the Dabur representative on my behalf provide. Practitioner’s professional opinion might differ with respect to final treatment decisions that will be made after an in-person examination and further diagnostic procedures, if necessary.
  11. Emergency Situations: In the event of an oral health emergency or urgent situation identified during the virtual consultation, the Report may recommend seeking immediate in-person oral healthcare. I will follow their advice and seek appropriate oral health treatment as required.
  12. Fees and Payments: I understand that the fees for consultation with Practitioners and other services will be communicated to me prior to the consultation. Payment arrangements will be made in accordance with the policies of Smilo.
  13. Right to Withdraw Consent: I acknowledge that I have the right to withdraw my consent at any time. I understand that if I choose to withdraw my consent, I may need to schedule an in-person appointment to address my oral health concerns.
  14. By authorizing the Dabur representative to click on the box and by providing my name, phone number and email address along with the dental images, I indicate my informed consent as described above.
  15. I acknowledge that I have read and understood the Disclaimer , and this consent form.